Your voice
Feedback & complaints.
You have the right to raise a concern or share feedback at any time. It will never affect the support you receive.
Your feedback matters
You have the right to raise a concern, give feedback, or make a complaint at any time. You can do this without worry. It will never affect the support you receive. If you'd prefer, a family member, advocate or support person can do this on your behalf.
How to reach us
Ways to share feedback
By email
Through the enquiry form
Choose "Feedback or complaint" as the enquiry type on the contact page.
Through an advocate
You can ask a family member, friend, support coordinator or independent advocate to contact us on your behalf.
Independent options
You can also go directly to an external body
NDIS Quality & Safeguards Commission
Independent complaints body for NDIS services.
Visit the NDIS CommissionDepartment of Veterans' Affairs
For matters relating to DVA-funded services.
Contact DVA