Service
Home & living
Living support options that put your choice, safety and routine first.
WHAT'S INCLUDED
Support that fits the way you live.
Home and living support is about where you live, who you live with and how your daily routines work. We help you explore options carefully, with clear information about what is available, what is funded and what still needs to be confirmed.
Specialist Disability Accommodation discussion where verified and relevant
Support with daily routines and household participation
Housemate matching, compatibility and household agreements
Overnight or awake-night support where funded and agreed
THE PROCESS
Getting started takes three steps.
- STEP 01
Have a free chat
Tell us what you want support to look like. We explain what may fit your plan, goals and service area.
- STEP 02
Agree the support
We confirm tasks, timing, worker preferences, funding details and any safety considerations before support starts.
- STEP 03
Start and review
Support begins at a pace that works for you. We check in and adjust when your goals, routines or needs change.
Funding and eligibility notes
- Home and living supports depend on evidence, plan goals, funding decisions and individual eligibility.
- SIL and SDA are not displayed or offered unless the relevant service setting is verified in business settings.
- Accommodation costs, rent, board and personal expenses are separate from disability support unless clearly stated in the participant's funding decision.
How we work with you
- Understand your ideal living arrangement, routines, relationships and support needs.
- Explore practical options with you and your chosen decision-makers.
- Plan transitions gradually where possible so changes feel informed and respectful.
Rights, consent and safeguards
- You are involved in decisions about your home, routines and support workers.
- Compatibility, privacy, personal boundaries and safety are discussed before shared living arrangements proceed.
- Any restrictive practice concerns are escalated through appropriate professional and regulatory pathways.
Talk to our team
We will take time to understand what you are looking for, explain what can be provided, and help you decide whether MercyPalms is the right fit.