MercyPalms

Service

Daily living support

Practical, respectful help with the everyday things that matter to you.

A young woman with cerebral palsy and a support worker preparing food together in a bright home kitchen.

WHAT'S INCLUDED

Support that fits the way you live.

Daily living support helps you keep routines, build skills and take part in your home life in the way that suits you. Support is agreed with you first, then adjusted as your needs, confidence or goals change.

01

Personal care that respects privacy, consent and preferences

02

Meal planning, shopping and cooking together

03

Household tasks such as laundry, dishes and light cleaning

04

Prompting for routines, appointments and non-clinical medication reminders

05

Skill-building for everyday independence, choice and confidence

THE PROCESS

Getting started takes three steps.

  1. STEP 01

    Have a free chat

    Tell us what you want support to look like. We explain what may fit your plan, goals and service area.

  2. STEP 02

    Agree the support

    We confirm tasks, timing, worker preferences, funding details and any safety considerations before support starts.

  3. STEP 03

    Start and review

    Support begins at a pace that works for you. We check in and adjust when your goals, routines or needs change.

Funding and eligibility notes

  • Daily living support may align with NDIS assistance with daily life or capacity-building goals, depending on your plan.
  • Support is not a substitute for clinical nursing, allied health treatment or emergency care.
  • We document agreed tasks so your funding is used for supports that are reasonable, necessary and connected to your goals.

How we work with you

  • Ask how you prefer tasks to be done before offering help.
  • Support participation, not just task completion, when you want to build skills.
  • Review routines with you so support does not become more restrictive than it needs to be.

Rights, consent and safeguards

  • Workers seek consent before personal support and respect your right to say no.
  • Risks are discussed with you in practical language, including privacy, manual handling and home safety.
  • Concerns are recorded and followed up through clear feedback and complaints pathways.

Talk to our team

We will take time to understand what you are looking for, explain what can be provided, and help you decide whether MercyPalms is the right fit.

Request a call back